At TheAmukti, we aim to provide our customers with a seamless and timely shopping experience. This Shipping and Delivery Policy outlines the terms related to shipping, handling, and delivery of products, including co-ord sets, dresses, kaftans, sarees, shirts, and stitched suits, purchased from our website.
- Shipping Locations
We currently offer shipping across India. At this time, we do not offer international shipping. Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or issues with the delivery.
- Shipping Charges
Shipping charges are calculated at checkout and depend on your location and the size/weight of the items ordered. Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.
Key Points:
- Shipping charges vary based on location and order size.
- Free shipping promotions may apply, subject to terms.
- Order Processing Time
Orders placed on TheAmukti are typically processed within 1-3 business days (excluding weekends and holidays). During high-demand periods, such as sales or holidays, processing times may be slightly extended. You will receive an email confirmation once your order is processed and ready for shipping.
Key Points:
- Order processing typically takes 1-3 business days.
- Processing times may vary during peak periods.
- Delivery Time
Delivery times vary depending on your location:
- Metro Cities: Delivery within 3-5 business days after dispatch.
- Non-Metro Cities & Rural Areas: Delivery within 5-7 business days after dispatch.
Please note that these time frames are estimates and actual delivery times may vary based on factors such as shipping carrier delays, holidays, or external factors beyond our control.
Key Points:
- Estimated delivery is 3-7 business days, depending on location.
- Delays may occur due to unforeseen circumstances.
- Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order and monitor its delivery status on the courier’s website.
Key Points:
- You will receive tracking information via email.
- Track your shipment through the provided courier service link.
- Failed Deliveries and Incorrect Address
Please ensure that the shipping address provided is accurate. TheAmukti is not responsible for delivery failures due to incorrect or incomplete addresses. In the event of a failed delivery due to incorrect information or if the package is returned to us, additional shipping fees may apply to reship the item.
Key Points:
- Ensure the shipping address is correct.
- Extra fees may apply if the package is returned due to incorrect information.
- Delays and Issues with Delivery
While we strive for timely deliveries, there may be unforeseen delays caused by external factors such as natural disasters, courier issues, or holidays. If your order is delayed, please contact us at Amukti2024@gmail.com, and we will work with the shipping carrier to resolve the issue as quickly as possible.
Key Points:
- Delays may occur due to external factors.
- Contact us for assistance with delayed or missing orders.
- Damaged or Lost Packages
In the rare case that your order arrives damaged or is lost during transit, please notify us immediately at Amukti2024@gmail.com. We will assist you in filing a claim with the shipping carrier and arranging for a replacement or refund.
Key Points:
- Contact us if your package is damaged or lost in transit.
- We will help with a replacement or refund process.
For further inquiries about shipping and delivery, please feel free to reach out to our customer support team at Amukti2024@gmail.com.
Thank you for choosing TheAmukti!