Refund Policy

At TheAmukti, we strive to provide high-quality women’s clothing, including co-ord sets, dresses, kaftans, sarees, shirts, and stitched suits. We understand that sometimes things may not work out as planned, so we have designed a refund policy that ensures a hassle-free experience for our customers.

  1. Eligibility for Refund

To qualify for a refund, the following conditions must be met:

  • The item must be unused, unwashed, and in its original packaging with all tags intact.
  • Refund requests must be made within 7 days of receiving the order.
  • Items on sale or customized orders are not eligible for refunds, except in cases of damage or defective products.

Key Points:

  • Unused and undamaged items can be returned within 7 days.
  • Sale and custom items are non-refundable unless defective.
  1. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer support at support@theamukti.com within 7 days of delivery.
  2. Provide your order number and details about the product and reason for return.
  3. Our team will guide you through the process, including shipping instructions for returning the item.
  1. Refund Processing

Once we receive the returned item and inspect it, we will notify you of the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

  1. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. In such cases, TheAmukti will cover the return shipping costs.

  1. Non-Refundable Items
  • Sale items
  • Customized or tailored orders
  • Items without original packaging and tags
  1. Defective or Wrong Items

If you receive a defective or incorrect item, please contact us at support@theamukti.com with clear photos of the issue within 48 hours of delivery. We will arrange a replacement or process a refund as per your preference.

For any further questions, please feel free to contact us at support@theamukti.com.

Thank you for shopping with TheAmukti!